Capital Autobahnd Limited Lifetime Warranty Information
At Capital Autobahnd we specialize in paint protection film installation, window tint, and ceramic coatings. As of 2012, XPEL has been the best and only choice for our customers. Our company takes pride in every installation and offers a lifetime warranty for any defects in the workmanship. This means any installation defects related to the quality of our workmanship will be repaired or replaced forever, free of charge. Also if there are any defects in the material (which can happen with any manufacturer), it is covered under XPEL's 10-year manufacturer warranty.
To file a claim you simply call us at our Richmond office: (804) 314-4234. We will determine (promptly with a picture text message) if it is covered under warranty. If so, we will immediately schedule a time to repair or replace the affected areas at one of our facilities. Typically, if the film is damaged in any way, it is not covered. Scrapes or tears in the film are what we most commonly see, which means, in many cases, the film has done its job and saved the paint. We will take care of our customers and replace damaged pieces at a fair cost.
Capital Autobahnd handles all claims associated with our installations regardless of whether installed through a dealership or directly for a customer. There is no need to contact XPEL. However, their 10-year warranty coverage is detailed below and their warranty card will be provided with every Capital Autobahnd installation to back up ours.
XPEL Manufacturer Warranty Information
Ultimate Plus and Stealth Paint Protection Film
XPEL warrants XPEL Ultimate Paint Protection Film to be free from defects in materials and workmanship for 10 years from the date of purchase. Covered defects include: yellowing, staining, cracking, blistering and delaminating. This warranty does not extend coverage to damage caused by normal wear and tear, road debris impact, accidents, collisions or intentional damage of any kind.
Prime Automotive Window Film
XPEL Prime Automotive Window Film is warrantied to be free of manufacturer defects for the life of your vehicle. Covered defects include: discoloration, fading, bubbling, peeling, cracking, and delaminating.
Fusion Ceramic Coating
XPEL Fusion Plus is warrantied for four (4) years from date of original application, upon registration submission, and must be maintained in accordance to outlined warranty terms and conditions.
For complete warranty information visit xpel.com/support
To file a claim, contact us and we will take care of valid claims. In the event that you are unable to contact the original Authorized XPEL Installer for any reason, please contact XPEL at (800) 447-9928 or . You must retain your warranty card, a copy of your original receipt identifying coverage areas and remit to XPEL as requested to process your claim. For valid claims, XPEL will have us remove and reapply XPEL Protection or Automotive Window Film to areas determined to be covered by the warranty including parts and labor.
The warranty and remedies described above are the exclusive warranties available. Authorized XPEL Installers do not have authorization to modify or extend the warranty in any fashion. XPEL will be solely responsible for determining the validity of all claims and reserves the right to deny claims that do not meet the criteria as described above. The replacement of the defective film, including parts and labor is the exclusive remedy: liability does not extend to any other damages, incidental, consequential or otherwise. Reimbursement for labor charges covered by this warranty will be made directly to the Authorized XPEL Installer and will be calculated by using the coverage allowance published by XPEL.